A simple foreclosure coding error from the part of Bank Of America puts an American family on threat. Shantell Curtis who owned a house in Utah, had sold off this house to settle her foreclosure debts. Curtis was under the impression that with this sale, the last mortgage payment of the house would be done. However, the Bank of America did not record the transfer of title to the new owners as a result of a $1 coding error. Due to this Curtis still remained the owner of the house which she had sold off. An aftereffect of this was that the said house was put under the foreclosure procedures and Curtis, even though her debt was settled, was referred to the Credit Bureaus with an obliterated credit score, leaving her to suffer for a house which was no longer hers.

In response to the queries and concerns put forth by Curtis, the Bank of America promptly responded and assured Curtis that they’ll sort out the confusion created by them. A bank spokesman had assured Curtis that this issue will be sorted out within three months, which is the time required for processing and reprocessing the error records. However, it has been more than five months from the time of this assurance and Curtis haven’t heard anything from the Bank yet.

In the meanwhile, the new owners of the house are yet to know what is happening in the background. Their mortgage is with a different lender and the Bank of America haven’t corresponded with them yet nor have they received any mail from the BofA addressing the Curtises.

Bank of America’s foreclosure coding error threatens family

Report by Anupama